Work Styles is a strategic corporate program designed to create value for team members and our company. The program enables mobility and flexibility-- allowing team members to work when and where they are most effective while achieving their personal work/life balance goals.
Program benefits include:
- Helping leaders and team members adopt a flexible work environment culture that enhances team member engagement and productivity
- Differentiating TELUS for both retention and attraction of top talent
- Supporting the reduction of floor space utilization resulting in significant real estate cost savings
- Reducing our environmental impact through reduced greenhouse gas emissions.
The way we work is changing
By 2011, more than 50 per cent of team members had incorporated mobile work options, so we introduced a formal program with policy and guidelines to provide national consistency and a common frame of reference for our team members.
The way the world works is changing. Listen to how it is changing at TELUS. Watch now.
Embracing innovation in Work Styles
In 2011, we continued to expand our Work Styles program, providing information and tools to assist team members and their leaders to help make informed choices about Work Styles options. Of the in-scope team members that are part of our formal Work Styles program, 35 per cent have completed formal enrolment into the mobile and at home categories. This result provides us with a solid foundation for us to achieve our forecast of 70 per cent mobile/at home workers within four years. In 2010, mobile and at home adoption counts were reported separately. In 2011, we combined the two adoption types to create one new category – mobile/at home, to ensure reporting metrics across TELUS were aligned.
We are enabling Work Styles for existing and new team members by providing innovative remote-enabled connectivity, IP phone services and Telepresence as part of a tool set that supports virtual collaboration.
Results from our formal program demonstrate a positive contribution to the environment.
TELUS team member-reduced emissions and savings
| Participants | Total KM saved1 | Total hours saved2 | CO2 reduced (kg)3 |
|---|---|---|---|
| 4,083 | 43,000 | 850,000 | 10,000 |
| 1 | Kilometers – average – 44 km round trip. |
| 2 | Hours saved – based on 2010 Statistics Canada Commuting to Work Study (http://www.statcan.gc.ca/daily-quotidien/110824/dq110824b-eng.htm). |
| 3 | CO2 reduced – based on average mid-size car fuel efficiency and Environment Canada emission factors. |
The Future of Work Styles
In 2012, we will continue to support and advance the adoption of Work Styles, in conjunction with our real estate consolidation program across all regions. By 2015, we anticipate having as few as 30 per cent of team members as resident office workers (working in traditional TELUS-based offices), with the remainder choosing either a mobile or work-at-home work style.