More than 800 team members live the frontline experience
In 2011, TELUS introduced a new program called Closer to the Customer to help deliver on our future friendly brand promise to clients.

The United Nations has developed a global agreement, or compact, to help businesses align their operations and strategies with 10 universally accepted principles in the areas of human rights, labour, the environment and anti-corruption. TELUS supports the compact and we report in line with its principles. The Company became a signatory of the UN Global Compact (UNGC) in 2010.
Our commitment to exceptional reporting requires a variety of comprehensive procedures for obtaining and evaluating evidence.
In 2011, TELUS introduced a new program called Closer to the Customer to help deliver on our future friendly brand promise to clients.
In 2010, TELUS’ Green Teams hosted approximately 65 events and special projects, including workshops on energy and organic gardening, screenings of various documentaries presentations on topics, such as the recycling of electronics at TELUS.
In 2010, the TELUS team worked with Port Metro Vancouver over eight months to remove two obsolete telecommunication copper cables from the Burrard Inlet near Port Moody, British Columbia.
Rachel used to think she couldn’t run. That changed in 1999 when the program manager in Human Resources had a light bulb moment. She decided, once and for all, to become a runner as well as shed some unwanted pounds.
In 2010, TELUS International Philippines (TIP) launched TELUS International University (TIU) to provide continuing education opportunities for TIP team members. By participating in TIU, qualified team members can save up to 50 per cent on the cost of their tuition and benefit from the use of a library within the workplace.
In June 2010, TELUS team members hosted more than 100 clients, reporters, community partners and elected officials at TELUS House Toronto − our new home in downtown Toronto.
TELUS team members have access to a program called Bravo that enables them to recognize the achievements of their colleagues across TELUS every day, and career milestones to mark long service with our company.
The 2010 Olympic Winter Games provided our team an important opportunity to demonstrate our Work Styles program in action by embracing telecommuting and taking 1,000 vehicles off the streets of Vancouver.