Managing our environmental risks
TELUS has had a formal environmental management system (EMS) since the mid-1990s. Our current goal, set in 2009, is to align our EMS programs with ISO 14001:2004 by 2014. In 2011, we continued executing the implementation plan and aligned our utility pole storage program with the ISO14001:2004 standard. Work was also initiated on our fuel management program but due to its complexity and resource constraints, full alignment is not expected until 2013. The integration of TELUS International with our overall EMS program was also commenced. All environmental impacts and aspects associated with our international operations have now been formally added to our EMS impacts and aspects database.
Our target for 2012 is to continue our alignment to ISO 14001:2004, focusing on the completion of our halocarbon management standard. We also plan to conduct external EMS and compliance audits in 2012.