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Human rights

 

We have a robust approach to the adoption and refinement of CSR practices in our business. The following management approach discussions provide a deeper view of our CSR practices and align with our efforts to report in accordance to the Global Reporting Initiative:

 
 
 

Our commitment to human rights

TELUS has a long-standing commitment to respecting and protecting human rights as outlined in our Ethics policy and reflected in our respectful workplace, employment equity and diversity practices. As a signatory to the United Nations Global Compact (UNGC), we support the elimination of discrimination with respect to employment, the elimination of child labour and all forms of forced labour and supporting freedom of association and the right to collective bargaining with our vendors, suppliers, community partners and others with whom we associate.

The TELUS Ethics policy ties together our policies regulating business behaviour and provides guidelines for the standards of ethical conduct by all team members, including members of the TELUS Board of Directors and the Executive Leadership Team. All members of the TELUS team are expected to act honestly in all dealings, comply with laws and regulations governing our businesses and maintain an ethical work environment. The policy, which specifically addresses human rights, is updated annually and housed on TELUS' internal and external websites. Team members are required to complete the updated ethics course annually.

TELUS seeks to build inviting and inclusive workplaces:

  • Working conditions at TELUS are designed to meet or exceed legal standards in the countries where we do business
  • Appropriate management control processes are in place to monitor company practices
  • Collective agreements set out the steps of the grievance and arbitration processes available to team members covered by such agreements
  • Internal complaints about respectful workplace practices are investigated and addressed by the Respectful Workplace Office, which reports quarterly to the Human Resources and Compensation Committee of TELUS’ Board of Directors.