This report has been prepared using the Global Reporting Initiative (GRI-G3) Guidelines. The index below lists where you can find information related to each GRI criterion – either in the report or in the TELUS 2011 annual report. Combined, these reports form TELUS' reporting package of economic, social and environmental performance.
The 2011 Corporate Social Responsibility (CSR) reporting period consists of the 2011 calendar year and information reported within is confined to that period. TELUS has been publishing annual CSR reports since 1997. Questions concerning content of information within the 2011 CSR report should be directed to sustainability@telus.com.
Throughout the year we also provide information to the Dow Jones Sustainability Indexes, FTSE4Good, the Carbon Disclosure Project and other organizations that help investors understand the economic, environmental and social performance of companies.
For this report, TELUS is self declaring at a Level A+ checked, based on the assessment of our report content against the criteria in the GRI application levels. Deloitte reviewed TELUS’ self-declaration that it has met the A+ level of conformance with the GRI requirements. Based on their work as described in their Independent Assurance report, nothing has come to their attention that causes them to believe that the self-declaration is not, in all material respects, presented fairly in accordance with the relevant criteria. Deloitte has provided limited assurance of indicators symbolized throughout the report with 
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TELUS supports the United Nations Global Compact (UNGC) and its 10 principles covering human rights, labour, environment and anti-corruption. The Communications of Progress section our Corporate Social Responsibility Report cover TELUS’ progress in 2011 in these areas and we reference the UNGC Principles in the GRI table.
